Maintenance & Support
A website isn’t a launch — it’s a living thing. Our care plans keep it patched, backed up, monitored and improving, while you stay focused on the business.
Why it pays off
Sleep-easy security
Updates, hardening, monitoring and daily backups — handled before threats become incidents.
Always fast, always up
Proactive speed and uptime monitoring catches degradation before your visitors do.
Edits without the back-and-forth
Content changes, new sections and small fixes handled by the team who built the site.
One predictable invoice
A flat monthly plan replaces surprise emergency-developer bills.
Everything inside maintenance & support
Updates & patching
Core, plugin and theme updates applied safely on a weekly cycle with rollback protection.
Security monitoring
24/7 malware scanning, firewall management and login protection.
Daily backups
Off-site, restorable backups — the difference between a bad hour and a bad month.
Uptime & performance alerts
We usually know your site is down before you do, and fix it before customers notice.
Content edits included
A monthly bank of small changes — new sections, banner swaps, copy tweaks — handled for you.
Monthly health reports
Plain-English reports covering security, speed, traffic and what we improved.
How we deliver maintenance & support
Onboarding audit
We inventory your stack, fix outstanding issues and establish a clean, documented baseline.
Protect
Scheduled updates, security hardening, uptime monitoring and verified off-site backups.
Improve
Monthly speed checks, SEO health reviews and small enhancements from your request queue.
Report
A plain-language monthly summary: what we did, what we found, what we recommend.
Why teams choose us for this
The team that builds, maintains
Senior developers handle your site — not an outsourced ticket farm.
We maintain any build
Made by us or someone else: WordPress, Shopify, GHL or custom — we’ll take it over cleanly.
Emergency response included
Site down or hacked? Priority response is part of every plan, not an upsell.
Maintenance & Support — common questions
Yes. New care-plan clients get an onboarding audit, so we know your site inside-out before taking responsibility for it.
Anything under ≈30 minutes: text changes, image swaps, adding a testimonial, tweaking a section. Larger work is quoted separately at plan-holder rates.
Critical issues (site down, hack suspected) are acknowledged within 1 hour on business days and worked continuously until resolved.
Yes — plans are month-to-month with no lock-in. We keep clients by being useful, not by contract.
Ready to start your maintenance & support project?
Request a free quote — we'll scope your project and come back with a clear, fixed proposal.
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